Guidance for Problem Management: According to ISO/IEC 20000 & 9001 Standards, Six Sigma and ITSM Best Practices
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Condition: USED (All books are in used condition)
Condition - Very Good The item shows wear from consistent use, but it remains in good condition and functions properly. Item may arrive with damaged packaging or be repackaged. It may be marked, have identifying markings on it, or have minor cosmetic damage. It may also be missing some parts/accessories or bundled items.
Guidance for Problem Management: According to ISO/IEC 20000 & 9001 Standards, Six Sigma and ITSM Best Practices
