The Customer Service Survival Kit: What to Say to Defuse Even the Worst Customer Situations
R 626
or 4 x payments of R156.50 with
Availability: Currently in Stock
Delivery: 10-20 working days
Condition: USED (All books are in used condition)
Condition - Very Good The item shows wear from consistent use, but it remains in good condition and functions properly. Item may arrive with damaged packaging or be repackaged. It may be marked, have identifying markings on it, or have minor cosmetic damage. It may also be missing some parts/accessories or bundled items.
The Customer Service Survival Kit: What to Say to Defuse Even the Worst Customer Situations
